1. USER INFORMATION
Who is responsible for processing your data?
- Owner: Jose Molina Ribera
- Tax ID: 20******D
- Registered address: Avinguda de la Vital, 21, 46701, Gandia (Valencia)
- Email: info@cronoroom.com
- Phone: 654659701
2. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
At Cronoroom we process the information provided by interested parties for the following purposes:
- Booking management
- Marketing communications (only if you have given your consent)
- Customer support
- Invoicing
- Service improvement
- Legal compliance
3. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
- Performance of a contract
- Consent of the data subject
- Legitimate interest
- Legal obligation
4. HOW LONG WILL WE KEEP YOUR DATA?
- Booking data: applicable legal retention periods (generally 6 years)
- Marketing contact data: until you withdraw your consent
- Enquiries: for as long as necessary to handle your request
5. WHO WILL YOUR DATA BE SHARED WITH?
Your data may be shared with:
- Service providers
- Public administrations/authorities
- Banks and financial institutions
- Web analytics tools (Google Analytics, Microsoft Clarity) - only if you accept analytics cookies
No international data transfers will be carried out outside the European Economic Area, except where necessary; in such cases, Standard Contractual Clauses or other safeguards approved under the General Data Protection Regulation will be applied.
Cookies and web analytics
We use analytics tools such as Google Analytics and Microsoft Clarity to understand how users interact with our website. These tools:
- Collect information about site usage (pages visited, browsing time, interactions)
- Analyze user behavior through heatmaps and session recordings
- Are only activated if you accept analytics cookies through the consent banner
- Do not collect information that personally identifies you
For more information about the cookies we use, please see our Cookie Policy.
6. WHAT ARE YOUR RIGHTS?
Access, rectification, erasure, objection, restriction and portability, by sending a request to info@cronoroom.com.
You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. PERSONAL DATA SECURITY
Cronoroom adopts the technical and organizational measures necessary to ensure the security of personal data.
8. DATA ACCURACY AND TRUTHFULNESS
The user guarantees that the personal data provided is truthful and undertakes to keep it updated.
9. CHANGES TO THE PRIVACY POLICY
Cronoroom reserves the right to modify this policy in accordance with legislative or case-law changes.
10. CONTACT
- Email: info@cronoroom.com
- Phone: 654 659 701
- Postal address: Avinguda de la Vital, 21, 46701, Gandia (Valencia)
Last updated: 15 December 2025